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March 2026 Member Spotlight
I’m the Senior Director of Benefits & Medical Services at CSX Transportation, where I oversee health and welfare benefits, medical services, drug and alcohol testing, employee well-being programs, and related compliance and strategic initiatives.
NFCBA has reinforced the value of learning from peers who are navigating similar challenges in real time. Hearing how other organizations approach benefits strategy, compliance, and employee communication has helped me think more creatively and pragmatically about process improvements—particularly around simplifying complex topics and meeting employees where they are.
I learned about NFCBA through local HR and benefits colleagues, and my leader encouraged me to join—CSX is very supportive of my involvement. What attracted me most was the opportunity to connect with a strong network of professionals who value thoughtful discussion, shared learning, and practical insight, not just theory.
4. What do you love most about your industry and NFCBA?
The areas I oversee allows me to see the business side, compliance, and humanity and how they all integrate. While the work is complex, at its core it’s about supporting people through some of the most important—and often most difficult—moments in their lives. NFCBA reflects that same balance, combining technical depth with genuine collaboration and community.Because I’ve overseen many areas and worked across different industries, I tend to be passionate about a wide range of causes. I care deeply about organizations that support community well-being, mental health, financial education, and retirement preparedness. Currently, I serve as a board member for Child Guidance Center, a local nonprofit that provides mental health services to underserved children and families in Jacksonville and the surrounding areas.
Two things -- I was born in Trinidad and immigrated to the U.S. as a teenager—and I got married the week of September 11, 2001 (9/16/2001) as the country was on very high alert given the events of that week - there was a bomb threat at my wedding.